Privacy Policy for Atelier de Cuisine Durand
Atelier de Cuisine Durand (Durand Cooking Workshop), located at 12 Rue du Marché, Apartment 3, 69001 Lyon, Rhône-Alpes, France, is committed to protecting the privacy of individuals who visit our site and use our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Information We Collect
We collect several types of information from and about users of our site, including:
- Personal Information: This includes information that can be used to identify you, such as your name, postal address, email address, phone number, payment information (credit card details are processed securely through our payment gateway and are not stored by us), dietary restrictions (if applicable), and any other information you voluntarily provide to us when you register for a class, workshop, seminar, private chef service, or contact us with inquiries.
- Usage Data: This includes information about how you use our site, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We may collect this data using cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Our Services: To provide the cooking classes, baking workshops, wine pairing seminars, and private chef services you request, and to improve our site and offerings based on your feedback and usage patterns.
- Processing Transactions: To process your payments for classes, workshops, seminars, and private chef services.
- Communicating with You: To respond to your inquiries, provide customer support, send you updates about our services, and inform you about promotions and events that may be of interest to you (with your consent where required).
- Personalization: To personalize your experience on our site and provide you with content and offers that are tailored to your interests.
- Legal Compliance: To comply with applicable laws and regulations.
Sharing Your Information
We may share your information with the following categories of recipients:
- Service Providers: We may share your information with third-party service providers who assist us with payment processing, website hosting, email marketing, and other essential business functions. We only share the minimum amount of personal data necessary for these providers to perform their services, and they are contractually obligated to protect your information and use it only for the purposes we specify.
- Legal Authorities: We may disclose your information to legal authorities if required to do so by law or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Using secure servers and encryption to protect your data during transmission.
- Implementing access controls to limit who can access your personal information.
- Regularly monitoring our systems for security vulnerabilities.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
Your Rights
Under the GDPR, you have certain rights regarding your personal information, including:
- The right to access: You have the right to request access to the personal information we hold about you.
- The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- The right to erasure: You have the right to request that we erase your personal information, under certain circumstances.
- The right to restriction of processing: You have the right to request that we restrict the processing of your personal information, under certain circumstances.
- The right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- The right to object: You have the right to object to the processing of your personal information, under certain circumstances.
- The right to withdraw consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at Atelier de Cuisine Durand, 12 Rue du Marché, Apartment 3, 69001 Lyon, Rhône-Alpes, France.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Cookies and Tracking Technologies
Our site uses cookies and similar tracking technologies to enhance your experience and collect information about your usage patterns. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our site.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our site, and the revised Privacy Policy will be effective when posted.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at Atelier de Cuisine Durand, 12 Rue du Marché, Apartment 3, 69001 Lyon, Rhône-Alpes, France.